We'll Worry About Technology so You Can Focus on Business
If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. The way that you respond can be the difference between a minor hiccup and a full-blown business interruption.
Our fully managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you up to focus on your business. We use the latest IT solutions to monitor your systems, apply patches, protect against viruses, ensure backups are performed successfully, and more. We’ll catch (and fix) the little problems before they become big ones.Contact Us For A Quote
A Complete Suite of Fully-Managed IT Services
We’re here to take the hassle out of IT management. Our IT solutions include:
Network Monitoring and Care
We keep tabs on your network activity around the clock. If a system or function fails, our IT solutions support team immediately jumps on to investigate. Once the problem is identified, we'll fix it.
Our IT solutions have you covered! Not only do we remove any existing virus or spyware, but we make sure it never happens again.
Our highly skilled technicians can be contacted via phone, email or web-based chat 24/7 and 365 days a year. We're ready and waiting to help answer any of your technology questions and provide fast support!
Backup and Disaster Recovery
Our data backup and continuity solution ensure your critical information is secure, backed-up and accessible whenever you need it. You’ll never have to worry about data loss again.
Custom Project Work
Get custom projects that will help optimize your IT infrastructure—including software installations, migrations, setups and configurations. Our 85+ IT solutions projects can all be installed overnight or over the weekend, eliminating interruptions to your business.
IT Solutions that Make Sense
What if a disaster struck and your business's important information was lost? With IT solutions from BASE Technologies, your business will have nothing to worry about. We provide IT solutions that fit the needs of your business. We customize a plan tailored to your company. Our IT solutions will keep your business running smoothly and more productive than ever before.
The Benefits of Using IT Solutions from BASE Technologies
At BASE Technologies, we provide extensive IT solutions for businesses throughout Connecticut that depend on us to keep them safe. We not only take care of the hardware and software side of things, but also provide:
Spyware and Virus Removal
Not only do we remove any existing virus or spyware, but we make sure it never happens again.
We provide 24/7 network monitoring and support. We can fix any issue remotely or onsite if needed.
With desktop support from BASE Technologies, we'll take care of the common issues that arise such as giving access/permission to navigate different parts of your network, resetting passwords, and/or unlocking accounts.
We provide IT solutions that businesses trust to keep their business productive, efficient, and secure. With the right document management and managed print set up to work with your IT, not only is your company staying on top but your saving money while you do it.
Network Support Connecticut Businesses Trust
When an issue arises, it's nice to know you have a network support team your business can rely on. BASE Technologies makes sure your network is functioning correctly at all times.
We provide network support to businesses in:
- New Haven
- Throughout Connecticut
Network support from Base Technologies ensures that your business remains reliable with a strong infrastructure.
Features of Network Support
In today's ever-changing digital environment, it's important to make sure your network is designed properly and has the appropriate data storage and backup. Enjoy peace of mind knowing that should an issue arise, BASE Technologies has your back.
Backup and Data Storage
You can always trust that your information will be there when you need it, which means staying productive.
We've got you covered 24/7, 365 days a year. Our network engineers take care of any issues without delay.
With cloud services, you can get to your information no matter where you are.
A Complete Endpoint Security Solution for Your Business
Fortify for Endpoint Security monitors your IT solutions environment, detecting malicious threats and quickly remediating the attack, with 24/7 network support.
With coverage from multivariant ransomware attacks to the latest crypto-mining infiltrations, advanced endpoint threat management from BASE Technologies coupled with security operations center (SOC) monitoring and remediation services stop active threats and minimizes harm. And, it’s all backed by a $1m ransomware warranty.
On-demand security operations
We provide a SOC that scales protection with your business, providing the staff necessary to drive threat remediation.
Simple deployment, always-available threat coverage
Our technology detects all known and unknown threats leveraging the latest behavior-based technology, regardless of where your endpoints are deployed (office, home, airport, café, hotel, etc.).
Next-gen threat detection and remediation
Our IT solutions incorporate patented threat identification and remediation technology, to fully protect desktop and server environments for Windows, Mac and Linux, as well as virtualized servers in AWS, VMWare, Citrix, VirtualBox, and Hyper-V.
Backup and Disaster Recovery
Protect Your Data
In today’s always-on, digital world, data plays a critical role in the success of your business, and studies show that losing that data can close a business in a short time.
Adding a backup and disaster recovery (BDR) solution to your business’ network support plan can protect you from the risks associated with data loss. Our backup and disaster recovery solution has numerous benefits beyond file restoration.
Here are just a few:
Prepared for Any Disaster
With our BDR solution, we’re able to simulate and test a coordinated disaster recovery scenario. We’ll use our expertise to customize a business continuity plan that’s tailored to your specific business requirements.
In the event of a disaster, we can spin up virtual servers in the cloud to get your business back online in hours instead of days, mitigating your financial loss. And, with our continuous data protection technology, the most current backup of your system will always be available.
Peace of Mind
Our team of technicians are constantly checking that your industry-standard, AES-256 encrypted data backups are verified so that they will always be reliable and available to use in the event of any downtime.
In the end, backup and disaster recovery is about peace of mind. Knowing your business’ data can survive with the help of our IT solutions team can enable you to succesfully move your business forward.
Cloud-Based VoIP Solutions
We use the power of the cloud to deliver business phone services over your existing internet connection. Since there are no physical phone lines to maintain and all calls go through the internet, costs for business phone services can be reduced significantly.
Is it time to upgrade your phone system?
When it comes to business, communication is key. That’s why you need the best way to get in touch with someone. VoIP can give you communication from an office phone right in your home. With this, you can rest with ease knowing that you're not missing any calls from anyone at work.
Cloud-based VoIP lets you:
- Have as few or as many extensions as needed
- Choose the phone brand you want to use
- Purchase, Rent or use your existing IP phones
- Keep your established phone numbers
- Add new phone numbers in different area codes
- Scale up easily as your business grows
- Connect remote workers and satellite offices
- Make unlimited calls in the US, Canada, and Puerto Rico
- Enjoy unlimited technical support
SIP (Session Initiation Protocol) helps businesses break away from traditional phone service providers while still using their existing phone system (PBX). By taking advantage of VoIP with their existing phone system, businesses are able to lower costs, add call capacity and enjoy instant scalability.
SIP Trunking lets you:
- Have your phone lines delivered via your internet connection
- Use VoIP technology with your existing PBX
- Pay only for required call paths and scale as needed
- Take advantage of 2 call channels per trunk
- Make unlimited calls in the U.S., Canada, and Puerto Rico
- Convert your account to a cloud phone system account when needed
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