IT Cloud Services

IT Solutions that Make Sense

What if a disaster struck and your business's important information was lost? With IT solutions from BASE Technologies, your business will have nothing to worry about. We provide IT solutions that fit the needs of your business. We customize a plan tailored to your company. Our IT solutions will keep your business running smoothly and more productive than ever before.

The Benefits of Using IT Solutions from BASE Technologies

At BASE Technologies, we provide extensive IT solutions for businesses throughout Connecticut that depend on us to keep them safe. We not only ​​​​​​​take care of the hardware and software side of things, but also provide:

Spyware and Virus Removal

Not only do we remove any existing virus or spyware, but we make sure it never happens again.

Network Monitoring

We provide 24/7 network monitoring and support. We can fix any issue remotely or onsite if needed.

Desktop Support

With desktop support from BASE Technologies, we'll take care of the common issues that arise such as giving access/permission to navigate different parts of your network, resetting passwords, and/or unlocking accounts.

We provide IT solutions that businesses trust to keep their business productive, efficient, and secure. With the right document management ​​​​​​​and managed print set up to work with your IT, not only is your company staying on top but your saving money while you do it.

Learn more about how you can find business savings in the cloud.

Network Support Connecticut Businesses Trust

When an issue arises, it's nice to know you have a network support team your business can rely on. BASE Technologies makes sure your network is functioning correctly at all times.

We provide network support to businesses in:

• Bethel
• Bridgeport
• Hartford
• New Haven
• Stamford
• Throughout Connecticut

Network support from Base Technologies ensures that your business remains reliable with a strong infrastructure.

Features of Network Support

In today's ever-changing digital environment, it's important to make sure your network is designed properly and has the appropriate data storage and backup. Enjoy peace of mind knowing that should an issue arise, BASE Technologies has your back.

Backup and Data Storage

You can always trust that your information will be there when you need it, which means staying productive.

Remote Monitoring

We've got you covered 24/7, 365 days a year. Our network engineers take care of any issues without delay.

Cloud Services

With cloud services, you can get to your information no matter where you are.

A Complete Endpoint Security Solution for Your Business

Fortify for Endpoint Security monitors your IT solutions environment, detecting malicious threats and quickly remediating the attack, with 24/7 network support.

With coverage from multivariant ransomware attacks to the latest crypto-mining infiltrations, advanced endpoint threat management from BASE Technologies coupled with security operations center (SOC) monitoring and remediation services stop active threats and minimizes harm. And, it’s all backed by a $1m ransomware warranty.

Key Benefits

On-demand security operations

We provide a SOC that scales protection with your business, providing the staff necessary to drive threat remediation.

Simple deployment, always-available threat coverage

Our technology detects all known and unknown threats leveraging the latest behavior-based technology, regardless of where your endpoints are deployed (office, home, airport, café, hotel, etc.).

Next-gen threat detection and remediation

Our IT solutions incorporate patented threat identification and remediation technology, to fully protect desktop and server environments for Windows, Mac and Linux, as well as virtualized servers in AWS, VMWare, Citrix, VirtualBox, and Hyper-V.

Protect Your Data

In today’s always-on, digital world, data plays a critical role in the success of your business, and studies show that losing that data can close a business in a short time. ​​​​​​​

Adding a backup and disaster recovery (BDR) solution to your business’ network support plan can protect you from the risks associated with data loss. Our backup and disaster recovery solution has numerous benefits beyond file restoration.

Here are just a few:

Prepared for Any Disaster

With our BDR solution, we’re able to simulate and test a coordinated disaster recovery scenario. We’ll use our expertise to customize a business continuity plan that’s tailored to your specific business requirements.

Cost Savings

In the event of a disaster, we can spin up virtual servers in the cloud to get your business back online in hours instead of days, mitigating your financial loss. And, with our continuous data protection technology, the most current backup of your system will always be available.

Peace of Mind

Our team of technicians are constantly checking that your industry-standard, AES-256 encrypted data backups are verified so that they will always be reliable and available to use in the event of any downtime.

In the end, backup and disaster recovery is about peace of mind. Knowing your business’ data can survive with the help of our IT solutions team can enable you to succesfully move your business forward.

Cloud-Based VoIP Solutions

We use the power of the cloud to deliver business phone services over your existing internet connection. Since there are no physical phone lines to maintain and all calls go through the internet, costs for business phone services can be reduced significantly.

Is it time to upgrade your phone system?

When it comes to business, communication is key. That’s why you need the best way to get in touch with someone. VoIP can give you communication from an office phone right in your home. With this, you can rest with ease knowing that you're not missing any calls from anyone at work.

Cloud-based VoIP lets you:

• Have as few or as many extensions as needed
• Choose the phone brand you want to use
• Purchase, Rent or use your existing IP phones
• Keep your established phone numbers
• Add new phone numbers in different area codes
• Scale up easily as your business grows
• Connect remote workers and satellite offices
• Make unlimited calls in the US, Canada, and Puerto Rico
• Enjoy unlimited technical support

Learn about the key signs that your business needs to give VoIP a try.

SIP Trunking

SIP (Session Initiation Protocol) helps businesses break away from traditional phone service providers while still using their existing phone system (PBX). By taking advantage of VoIP with their existing phone system, businesses are able to lower costs, add call capacity and enjoy instant scalability.

SIP Trunking lets you:

• Have your phone lines delivered via your internet connection
• Use VoIP technology with your existing PBX
• Pay only for required call paths and scale as needed
• Take advantage of 2 call channels per trunk
• Make unlimited calls in the U.S., Canada, and Puerto Rico
• Convert your account to a cloud phone system account when needed

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